Resource on Background Verification 8

• Address Verification Process and Methods
• How is a 5 panel drug test conducted?
• Reference Checks
• Insufficiency
• Manage user permissions

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Getting Started with OnGrid Portal 9

• How to invite candidates on OnGrid portal?
• How to add candidates on OnGrid portal?
• How to request verifications for candidates?
• How to download and view reports?
• How to download reports in bulk?

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FAQs by Client Organizations 6

• What is background verification (BGV)?
• How much time does it take for BGV process to complete?
• What is the potential impact of not doing background verification?
• How can we start BGV of our employees?
• Is it mandatory for a candidate to sign the authorization or consent letter?

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Candidate Knowledge Base 9

• I got a registration link from OnGrid, what needs to be done?
• I got an address verification letter from OnGrid, what needs to be done?
• How does OnGrid protect my data and documents?
• I got a digital address verification link from OnGrid, what needs to be done?
• Why am I getting reminders for missing information?

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Integrations 0

Product Release 4

• What is Unable To Verify?
• Updated Result Color Codes and Overall Status
• API Contract Changes for Feature Release March 27th, 2022
• Custom Result scenarios

FAQ 1

• What is eLockr?

Verifiers - Read Credentials 4

• What is eLockr? Why do I need to use it?
• What is the process of accessing ex-employment credential on eLockr?
• Why do I need to provide GST Number?
• How do I verify employment letters that our powered by eLockr?

Ex-Employers - Write Credentials 2

• Administration & User Management
• What are eLockr Surveys?

Ex-Employees - Access Stored Credentials 0

FAQs 1

• What is Gridlines?

Account Activation 1

• How to activate your Gridlines account

Billing 1

• Billing Overview

PAN Verification 6

• What is PAN verification?
• What details can be verified with PAN?
• How much time does PAN verification take?
• What are the different PAN verification offerings?
• Can I verify a customer with an image of PAN card?

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RC Verification 2

• Model mapper for Parivahan data
• What data is returned in RC verification response?

Aadhaar Verification 6

• What is Aadhaar verification?
• What details can be verified with Aadhaar?
• What details are needed for Aadhaar verification?
• Guidelines for accessing and storing Aadhaar related information.
• Can mobile number and email ID be verified with Aadhaar?

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API Key Management 2

• How to create an API Key
• How can I access a new product with my API-Key?

Getting started 11

• How do I start testing with Gridlines?
• Common configuration error codes and how to resolve them
• Upstream errors
• How do I monitor my API usage?
• Bad request errors

View all 11