How would I be billed?


Gridlines follows a Pay as you Go model. You pay only for the requests that you have made through Gridlines. 


Which transactions would I be charged for?


You would only be charged for transactions that are successfully completed. 


For single-step processes, you would be charged only for response code 200. Response codes 400,500 are not billable and will not be added to your bill


For  multi-step processes, you will be charged only if all executed steps have been successful. If any step fails with an error code 500, you will not be charged. 


How do I get to know my bill?


Your invoice will be shared at the beginning of every month by our team over mail. 

It will contain information on - 

  • Number of API requests made
  • Per transaction cost of each API
  • Overall charges
  • Tax


If you have an existing service agreement with OnGrid

For all APIs that are part of the agreement, rates defined in the agreement will apply. 

For any APIs that are not part of the agreement, rates listed at https://gridlines.io/#/ will apply. For queries on rates, please reach out to your representative at OnGrid OR raise a Support ticket with Title - "Gridlines Business Enquiry" OR write to us at support@gridlines.io 


If you do not have a service agreement with OnGrid

Rates as listed at https://gridlines.io/#/ will apply. For queries on rates, please raise a Support ticket with Title - "Gridlines Business Enquiry" OR write to us at support@gridlines.io