OnGrid's user role provides varied levels of access for team members involved in each stage of the background check process. 

To manage user permissions, log in to the OnGrid portal as an administrator. Click the Users tab, and then click "Invite users" to allow access to different users on the portal based on the 03 types of roles available.

• Administrator - The administrator has full access to all the functions of a community. This role can perform all tasks, including the ones below. Limit this role to core members of your team.
  • Edit community information
  • Invite users
  • Invite candidates
  • Add candidates
  • Request verifications
  • Download and view reports
    
• Manager - The manager can perform the tasks below.
  • Invite candidates
  • Add candidates
  • Request verifications
  • Resolve insufficiency
  • Download and view reports
•  Executive - The executive can perform the tasks below.
  • Add candidates
  • Download and view reports
  • Resolve insufficiency