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Knowledge base
OnGrid
Resource on Background Verification
8
Address Verification Process and Methods
How is a 5 panel drug test conducted?
Reference Checks
Insufficiency
Manage user permissions
View all 8
Getting Started with OnGrid Portal
9
How to invite candidates on OnGrid portal?
How to add candidates on OnGrid portal?
How to request verifications for candidates?
How to download and view reports?
How to download reports in bulk?
View all 9
FAQs by Client Organizations
6
What is background verification (BGV)?
How much time does it take for BGV process to complete?
What is the potential impact of not doing background verification?
How can we start BGV of our employees?
Is it mandatory for a candidate to sign the authorization or consent letter?
View all 6
Candidate Knowledge Base
9
I got a registration link from OnGrid, what needs to be done?
I got an address verification letter from OnGrid, what needs to be done?
How does OnGrid protect my data and documents?
I got a digital address verification link from OnGrid, what needs to be done?
Why am I getting reminders for missing information?
View all 9
Integrations
0
Product Release
4
What is Unable To Verify?
Updated Result Color Codes and Overall Status
API Contract Changes for Feature Release March 27th, 2022
Custom Result scenarios
eLockr
FAQ
1
What is eLockr?
Verifiers - Read Credentials
4
What is eLockr? Why do I need to use it?
What is the process of accessing ex-employment credential on eLockr?
Why do I need to provide GST Number?
How do I verify employment letters that our powered by eLockr?
Ex-Employers - Write Credentials
2
Administration & User Management
What are eLockr Surveys?
Ex-Employees - Access Stored Credentials
0
Gridlines
FAQs
1
What is Gridlines?
Account Activation
1
How to activate your Gridlines account
Billing
1
Billing Overview
PAN Verification
6
What is PAN verification?
What details can be verified with PAN?
How much time does PAN verification take?
What are the different PAN verification offerings?
Can I verify a customer with an image of PAN card?
View all 6
RC Verification
2
Model mapper for Parivahan data
What data is returned in RC verification response?
Aadhaar Verification
6
What is Aadhaar verification?
What details can be verified with Aadhaar?
What details are needed for Aadhaar verification?
Guidelines for accessing and storing Aadhaar related information.
Can mobile number and email ID be verified with Aadhaar?
View all 6
API Key Management
2
How to create an API Key
How can I access a new product with my API-Key?
Getting started
11
How do I start testing with Gridlines?
Common configuration error codes and how to resolve them
Upstream errors
How do I monitor my API usage?
Bad request errors
View all 11
Help Desk Software
by Freshdesk